Delivery & Returns

Delivery

Delivery is free for all orders.

Items are sent via Royal Mail Signed For 1st Class.

Orders placed before 4pm will be dispatched the same day.

Delivery usually takes 1-3 working days.

Items are currently available in the UK only.

If you have any issues, contact keegan@bykeegan.com and it will get sorted right away.

 

Returns

If change your mind - don’t worry.

My returns policy means that if you are not fully happy with the goods you have received, you can return them to me within 14 days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging.

I'm not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

This does not affect and is in addition to your statutory rights as a consumer.

If you need to make a return, just drop a message to keegan@bykeegan.com and I'll guide you the rest of the way.